Scheduling and Cancellations

• Your appointments are very important to Locmamas! We hold your appointments just for you. All appointments must be prepaid (including $3 credit card fee) and booked online. This way our team of professionals will be able to adjust their schedule to accommodate clients on our waiting list.
• Please come to your appointment alone. Our shop is intimate. Space is at a premium. 
  If you must bring a guest, let us know in advance. 
• Because of the above, children are not allowed unless they are receiving services or are approved in advance. 
• Please bring pictures of the style that you want to your consultation.
• Let us know ALL of the services that you need during your consultation so that we can schedule enough time.
• Emergencies happen. To reschedule, please go to the edit option on your confirmation email or text.
• During the week (Wednesday-Friday), you have up to 24 hrs to cancel. All fees will be credited to your next appointment or refunded.
• If you don't reschedule or cancel more than 24hrs before your appointment, all monies will be forfeited.  
• On Saturdays, appointments require 48hrs notice.
• If you are running late, we give a 15 minute grace period with no call. Anytime after, it  is up to the stylist's discretion. Be advised, if you are more than 15 minutes late, you might forfeit your appointment.

Services

• Please remove hair styles and thoroughly comb your hair before coming to your appointment. 
• We do not offer style removal. 
• Prices for hair extension services do not include the cost of hair. Please bring your own hair or let us know in advance so that we can pre-order hair, which will cost extra.